What you will learn:

How to automate a business process

How to identify and define a process in need of automation

How to develop a plan for the deployment of an automated solution

The process to follow, end to end, to automate

How to build a PDD (Process Definition Document)

How to improve operational performance & efficiency with this approach

What process automation is, its key features

How to sell the vision and secure buy in for the work to come

How to work with developers through to project completion

How to find the organization big savings and efficiencies in their process